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Who can I contact if I need help with my order?

If you need anything at all, reach out to support@cbd.co and we’ll be happy to assist you. Don’t worry: our customer service is polite, prompt, and extremely good at what they do. We’ll have your questions answered in no time!

Do you ship to all 50 states?

Yes! Not only that, but we order free USA shipping on all orders over $100. So go ahead and grab that extra vape pen or edible to push your order over the edge and get free, fast shipping!

Does CBD.co offer any discounts or coupon codes?

Yes! The best way to find them is to subscribe to our email list and follow us on all social channels. It’s a great way to stay up-to-date on our latest product offerings… and save yourself some cash at the same time!

I'm a retailer interested in buying wholesale. Who do I contact?

Ready to register as an approved wholesale client? Fill out this registration form and we’ll be in touch with you as soon as possible. For all wholesale inquiries, please contact wholesale@cbd.co with any questions you might have. We’d love to hear from you, so please do reach out!

As a wholesale buyer, why should I work with CBD.co?

CBD.co gives our wholesale partners access to the world’s highest quality CBD brands, pre-vetted for quality and consistency, at an unbeatable price. Our incredible customer service team will ensure a concierge-like experience that frees you up to focus on increasing your business by leveraging our elite quality inventory.

How can I get started selling my brand's CBD products on CBD.co?

If you think your brand has what it takes to be featured on CBD.co, please fill out our Vendor Registration Form. We’ll respond to your application as soon as possible; in the meantime, if you have any questions, feel free to contact our Vendor Relations team at vr@cbd.co.

Why should I feature my brand on CBD.co?

With tens of thousands of CBD-loving customers already in our database, plus a fully functional logistics and payment processing infrastructure in place, CBD.co is an ideal way to boost your sales while streamlining your business. Leave the logistical headaches to us: we’ll fulfill your orders and process your payments while you sit back and watch your products fly off the shelf. Sound good? We think so too!

I'm already a vendor/brand on CBD.co. Where can I go to get support help?

If you need anything at all, please contact our Vendor Relations team at vr@cbd.co.

Does CBD.co offer an affiliate program?

Yes! You can learn more about our affiliate program here. Our terms are simple: for every customer you send our way, you’ll make 10% commission on all their purchases within a 365 day period. Considering the ‘repeat order’ nature of the CBD marketplace, our affiliate program offers a powerful way to earn passive income from the comfort of your home or office. If you have any other questions, please contact our affiliate manager at affiliate@cbd.co.

I have other ideas about how we can partner together. Who should I contact?

We’d love to hear your ideas about how we can grow together! Please feel free to contact us at marketing@cbd.co to discuss any potential partnership or relationship you’re interested in.

When will my order ship?

Orders are processed on a first come first serve basis. Though most orders are processed within 24 hours, during weekdays 9:30am-4pm PST, there can be an expected processing time of 24-72 hours. For full details, visit our Shipping Policy page.

Where is my tracking number?

Once your order is processed for delivery, you will receive an e-mail confirmation that your order has shipped, along with tracking information.

Help! I made a mistake on my order.

If there is any issue with your order, please be aware that once a purchase is complete, we can no longer make changes to the order. Please make sure to double check your order before completing the purchase! Otherwise, we will have to cancel and refund your order so you can re-do your purchase with the correct items you would like. Once your order has shipped, we cannot cancel or refund any purchase. Please contact support@cbd.co with any questions or concerns.

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Hemp Industries Association

The Hemp Industries Association has existed since 1994 as a non-profit trade association that advocates for the “fair and equal treatment of industrial hemp and its opportunities in agriculture and the marketplace.” CBD.co is proud to count ourselves among the more than 1,500 supporting members of the Hemp Industries Association, given the association's exacting standards of sustainability, commitment to continuing education, and high bar for ethical hemp farming practices.

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National Hemp Association

The National Hemp Association is a non-profit corporation that exists to directly support the continued growth of the hemp industry at large, with a particular eye towards bio-sustainability. As a major player that works closely with farmers, government officials, and industry leaders, the National Hemp Association is uniquely positioned to have a significant positive impact on hemp infrastructure, policy, and the economy at large. As a member of the National Hemp Association, CBD.co is committed to furthering these goals and providing the NHA with our resources and insight to support their mission.

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U.S. Hemp Roundtable

The U.S. Hemp Roundtable's primary mission has always been the passage of federal law that deregulates, and eventually fully legalizes, the hemp plant.

CBD.co is a proud member of this energized coalition of leading hemp companies that works to de-stigmatize hemp by providing information to federal and state agencies, law enforcement personnel, and the public at large. CBD.co looks forward to continued cooperation with the Roundtable's important efforts to leverage hemp's possibilities to the benefit of all Americans.